UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
UP TO 70% OFF + FREE GIFTS
FREE SHIPPING ON 2 TUBS OR MORE
Welcome to MeowMouth. Throughout these Terms of Service, the terms "MeowMouth," "we," "us," and "our" refer to MeowMouth and its owner and operator, Harbo LLC. MeowMouth operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a shopping experience and related services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in them or posted on this website, including our Privacy Policy, Shipping Policy, and Refund Policy, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully. They contain important information about your legal rights and cover matters such as order acceptance, product use, disclaimers, limitation of liability, dispute resolution, and other important terms.
By accessing, browsing, interacting with, or using the Services, or by purchasing any product from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the Services.
By using the Services, you represent that you are at least the age of majority in your state or province of residence and have the legal capacity to enter into a binding agreement.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account and devices. You accept responsibility for all activities that occur under your account or password. You may not assign, transfer, sell, or otherwise grant access to your account to any other person without our written consent.
You agree to provide current, complete, and accurate account, payment, and order information and to promptly update such information as needed.
We reserve the right to suspend or terminate accounts, refuse service, cancel orders, or restrict access to the Services at any time, for any lawful reason, including suspected fraud, abuse, misuse of promotions, violation of these Terms, or conduct that may harm MeowMouth, our customers, or third parties.
We make reasonable efforts to display and describe our products as accurately as possible. However, product images, colors, packaging, labeling, and appearance may vary slightly from what appears on your screen or from prior versions of the product.
All product descriptions, ingredients, directions, pricing, promotions, availability, and specifications are subject to change at any time without notice, to the fullest extent permitted by law.
We reserve the right to discontinue any product, limit the quantity of any product, restrict sales by person, geographic region, or jurisdiction, and substitute packaging, labeling, or non-material components where appropriate.
Our products are intended solely for animal use as directed on the applicable product label or instructions. Unless expressly stated otherwise by us in writing, our products are not intended for human consumption.
Our products, website content, emails, text messages, customer support communications, blog content, social media content, advertising, testimonials, and other materials are provided for general informational and educational purposes only. They are not veterinary advice, are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional veterinary evaluation, diagnosis, monitoring, or treatment.
You are solely responsible for determining whether a product is appropriate for your pet. You should consult your veterinarian before using any product, especially if your pet is elderly, pregnant, nursing, immunocompromised, scheduled for surgery, on medication, under veterinary treatment, has a pre-existing condition, has food sensitivities or allergies, or has experienced prior adverse reactions.
You agree to use our products only as directed and to supervise your pet appropriately. Stop use and consult a veterinarian promptly if your pet experiences any unexpected reaction, discomfort, worsening symptoms, or other concerning signs.
Individual pets may respond differently. We do not guarantee any particular result, outcome, timeframe, or level of effectiveness.
When you place an order, you are making an offer to purchase. We reserve the right to accept, reject, limit, or cancel any order for any lawful reason, including suspected fraud, pricing or listing errors, product unavailability, shipping limitations, or issues identified by our payment, fraud, or security systems.
Your order is not accepted until we have confirmed acceptance. We may send an order confirmation email after you submit your order, but that email does not by itself constitute acceptance of the order. Acceptance occurs when we have processed the order and transmitted it for fulfillment or otherwise expressly confirmed acceptance.
We may be unable to accommodate cancellation, modification, or address-change requests after an order has been placed, particularly once an order enters fulfillment. If we permit a cancellation or modification as a courtesy, that does not create any ongoing obligation to do so in future cases.
We reserve the right to limit quantities purchased per person, household, address, account, payment method, or order.
You represent that products purchased from us are for lawful personal or household use and not for unauthorized resale, redistribution, or export.
All prices are shown in the currency displayed at checkout unless otherwise stated. Prices, discounts, bundles, promotions, and offers are subject to change without notice.
Unless expressly stated otherwise, prices do not include taxes, shipping charges, customs duties, import taxes, brokerage fees, handling charges, or similar charges. You are responsible for all such amounts associated with your order.
You agree to provide valid payment information and authorize us and our payment processors to charge the total amount of your order, including product price, applicable taxes, shipping, duties, and any other disclosed charges.
If we discover an error in pricing, description, or availability, we reserve the right to correct it and to cancel or refuse any affected order, even after payment has been submitted. If your order is canceled after payment, we will issue a refund of the amount actually charged, unless another remedy is required by law.
Delivery dates and transit times are estimates only and are not guaranteed. We are not responsible for shipping delays, delivery failures, or losses caused by carriers, customs authorities, weather, strikes, supply chain disruptions, inaccurate address information, failed delivery attempts, package theft after delivery, or events beyond our reasonable control.
You are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for orders that are delayed, lost, returned, or delivered incorrectly due to an incorrect or incomplete shipping address provided by the customer.
If you notice an address mistake, please contact us as soon as possible at hello@meowmouth.com. We cannot guarantee address changes once an order has been processed or shipped.
Once an order has been transferred to the shipping carrier, delivery is handled by the carrier. A carrier’s delivery confirmation, geolocation scan, photograph, or comparable proof of delivery may be used by us in resolving shipment-related disputes.
If tracking shows that an order was delivered to the shipping address provided at checkout, the order will be considered delivered. MeowMouth is not responsible for packages that are lost, stolen, misplaced, or taken after confirmed delivery by the shipping carrier.
If a package is returned to us because of an incorrect or incomplete address, refusal, failure to claim, or repeated failed delivery attempt, we may require you to pay reshipment costs before resending the order.
International shipments may be subject to customs inspections, import duties, taxes, brokerage fees, delays, seizures, or other actions by customs authorities. We are not responsible for those actions or costs unless we expressly agree otherwise in writing.
Your purchase is subject to our Refund Policy, which is incorporated into these Terms by reference.
Because our products may be ingestible, consumable, perishable, or intended for animal use, we may limit returns of opened, used, tampered-with, damaged, or unsafely stored items to the fullest extent permitted by law.
If you receive an incorrect, damaged, defective, or materially incomplete order, you must contact us within the period stated in our Refund Policy and provide reasonably requested supporting information, which may include photographs, order details, packaging details, lot information, and other documentation.
Where we offer a satisfaction guarantee or similar voluntary policy, that policy is subject to its stated terms, conditions, eligibility limits, anti-abuse protections, and exclusions. We reserve the right to deny refunds, credits, or replacement requests in cases of suspected abuse, excessive claims activity, policy manipulation, or other bad-faith conduct.
If you believe a product may have caused or contributed to an illness, sensitivity, reaction, injury, or other issue involving your pet, stop using the product and consult your veterinarian promptly.
You agree to notify us as soon as reasonably possible and, if requested, to provide information that may help us evaluate the issue, including your order number, product name, lot or batch information if available, photographs, a description of the issue, relevant veterinary information that you choose to share, and any remaining product and packaging.
To the extent permitted by law, failure to preserve reasonably available evidence, including remaining product or packaging, may limit our ability to review or resolve a claim.
If you purchase a subscription, auto-ship plan, membership, or other recurring purchase arrangement, you authorize MeowMouth and our payment processors to charge your selected payment method on a recurring basis at the frequency and price shown at checkout, unless and until you cancel.
Your subscription will continue until canceled. You are responsible for managing, updating, pausing, or canceling your subscription before your next billing date.
You may cancel your subscription through your customer portal or by contacting us at hello@meowmouth.com. To avoid being charged for your next renewal, cancellation requests must be submitted at least 48 hours before your next scheduled billing date.
Cancellation requests submitted after a subscription order has processed may not stop that order from being fulfilled or shipped. Subscription renewal orders are not automatically eligible for cancellation or refund once processed. Renewal orders are reviewed under our Refund Policy.
By purchasing a subscription, you acknowledge and agree that the subscription renews automatically, that recurring charges will be billed to your selected payment method, and that you must cancel before the next billing date if you do not want future shipments.
If your payment method fails, we or our payment processor may attempt to process the payment again. We may cancel or pause your subscription if payment cannot be completed.
We may change subscription pricing, product assortment, renewal dates, or other material terms upon advance notice as required by law. Your continued participation after the effective date of the change will constitute acceptance of the updated terms, except where law requires a different process.
The Services and all content included in or made available through them, including text, graphics, logos, button icons, images, photographs, videos, audio clips, product names, product descriptions, icons, software, code, page layouts, and compilations, are owned by MeowMouth, Harbo LLC, Shopify, our licensors, or other content suppliers and are protected by intellectual property and unfair competition laws.
You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, lawful, non-commercial use only. You may not reproduce, republish, distribute, modify, reverse engineer, scrape, data mine, exploit, or create derivative works from any part of the Services except as expressly permitted by us in writing.
All rights not expressly granted are reserved.
If you submit or post reviews, testimonials, photos, videos, comments, suggestions, ideas, or other content to us or through the Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, distribute, display, perform, create derivative works from, and otherwise exploit that content in any media for lawful business purposes, including marketing, advertising, product development, and customer service.
You represent and warrant that you own or control all rights in the content you submit, that the content is accurate to the best of your knowledge, that it does not violate any law or third-party rights, and that you have disclosed any material connection, compensation, or incentive associated with your review or testimonial if applicable.
We may remove or refuse to publish content in our sole discretion.
The Services may include tools, integrations, or features provided by third parties, including payment providers, review tools, analytics tools, subscription tools, shipping protection providers, and other applications. We provide access to such tools on an "as is" and "as available" basis without warranties or endorsements.
Your use of third-party services may be governed by separate terms and privacy policies of those third parties. We are not responsible for third-party products, tools, services, websites, or content.
The Services may contain links to third-party websites or resources. We do not control and are not responsible for the content, policies, accuracy, or practices of any third-party website or service. Your access to third-party websites is at your own risk.
Our store is powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase you make in our store is made directly with MeowMouth, not with Shopify. To the fullest extent permitted by law, Shopify and its affiliates are not responsible for any aspect of any sale between you and MeowMouth, including any product-related issue, injury, claim, loss, or dispute arising from a purchase from our store.
You may not use the Services for any unlawful, abusive, fraudulent, deceptive, or harmful purpose. Without limitation, you may not:
We may investigate suspected violations and take any lawful action, including suspension, cancellation, blocking, referral to law enforcement, or legal action.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS, CONTENT, AND MATERIALS PROVIDED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, RELIABILITY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY PRODUCT OR CONTENT WILL MEET YOUR EXPECTATIONS OR ACHIEVE ANY PARTICULAR RESULT.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MEOWMOUTH, HARBO LLC, OR ANY OF OUR OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AFFILIATES, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, LICENSORS, SUCCESSORS, OR ASSIGNS, OR SHOPIFY OR ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES, REGARDLESS OF THE LEGAL THEORY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO ANY ORDER, PRODUCT, OR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT ACTUALLY PAID BY YOU TO US FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100.00).
THE LIMITATIONS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You agree to defend, indemnify, and hold harmless MeowMouth, Harbo LLC, Shopify, and our respective affiliates, officers, directors, members, managers, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any claims, demands, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
These Terms, the Services, and any dispute, claim, or controversy arising out of or relating to them shall be governed by the laws of the State of California, without regard to conflict-of-law principles.
To the fullest extent permitted by law, any action or proceeding arising out of or relating to these Terms, the Services, or any purchase from MeowMouth shall be brought exclusively in the state or federal courts located in Orange County, California, and each party irrevocably submits to the personal jurisdiction of those courts.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND MEOWMOUTH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR OTHER REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.
Nothing in this Section shall be construed to waive rights that cannot be waived under applicable law.
Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms at any time without notice to you, to the extent permitted by law.
These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policy or disclosure posted on the Services and expressly incorporated by reference, constitute the entire agreement between you and MeowMouth regarding the Services and supersede prior or contemporaneous understandings relating to the same subject matter.
We may update these Terms from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date above. To the extent required by law, we will provide additional notice for material changes. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the revised Terms.
If there is an issue with your order, subscription, delivery, billing, or product, please contact us first at hello@meowmouth.com so we can help resolve it.
If a payment dispute or chargeback is opened, we reserve the right to provide the payment processor, card network, bank, or other relevant party with records related to the transaction, including order details, tracking information, delivery confirmation, subscription authorization, checkout records, policy acceptance records, customer communication history, and any other information related to the transaction.
Filing a payment dispute before contacting us may delay resolution because the matter must then be handled through the payment processor or financial institution.
Questions about these Terms should be sent to:
MeowMouth
Harbo LLC
128 East Dyer Road, Suite E
Santa Ana, California 92707
United States
hello@meowmouth.com
1 (800) 414-4135
California LLC File No.: B20250374500
