Cancellation policy

Purchase Options Cancellation Policy

Some MeowMouth products may be offered as a subscription or auto-ship purchase option. This policy explains how subscription purchases can be changed or canceled.

Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the frequency selected at checkout.

By purchasing a subscription, you authorize MeowMouth to store your payment method securely and charge your selected payment method on a recurring basis at the price and frequency shown at checkout, unless and until you cancel.

Your subscription will continue until canceled. You are responsible for managing, updating, pausing, or canceling your subscription before your next billing date.

You may cancel your subscription at any time through your customer portal or by contacting us at hello@meowmouth.com.

To avoid being charged for your next renewal, cancellation requests must be submitted at least 48 hours before your next scheduled billing date.

Cancellation requests submitted after a subscription order has processed may not stop that order from being fulfilled or shipped.

Subscription renewal orders are not automatically eligible for cancellation or refund once processed. Renewal orders are reviewed under our Refund Policy.

If your payment method fails, we or our payment processor may attempt to process the payment again. We may cancel, pause, or delay your subscription if payment cannot be completed.

If you need help managing or canceling your subscription, contact us at hello@meowmouth.com.