MeowMouth purchase options cancellation policy

Last updated: August 21, 2026

Some MeowMouth products are offered as a subscription or auto-ship purchase option. This policy explains how subscriptions work and how to change or cancel them. Subscriptions are also governed by Section 7 of our Terms of Service.

How subscriptions work

When you start a subscription, you will receive repeat deliveries at the frequency you selected at checkout. You authorize MeowMouth to securely store your payment method and charge it on a recurring basis at the price and frequency shown to you at checkout, until you cancel. The recurring price, billing frequency, and how to cancel are disclosed before you subscribe, and you must affirmatively agree to them at checkout. After you subscribe, we send a confirmation that includes your subscription terms and how to cancel, and we send any renewal reminders required by law.

How to cancel

You may cancel at any time through your customer portal or by emailing hello@meowmouth.com. Cancellation takes effect immediately for all future renewals. There are no advance notice requirements and no cancellation fees. A renewal order that was billed and processed before you canceled will still be fulfilled and shipped, and any refund request for that order is reviewed under our Refund Policy.

Pausing, skipping, and changes

You may pause, skip, or change the frequency of your subscription in your customer portal at any time before your next billing date. If we change the price or any material term of your subscription, we will notify you in advance as required by law and, where required, obtain your consent. If you do not agree to a change, you may cancel before it takes effect.

Failed payments

If your payment method fails, we or our payment processor may retry the charge. We may pause or cancel your subscription if payment cannot be completed.

Contact

If you need help managing or canceling your subscription, contact us at hello@meowmouth.com or 1-800-371-8962.